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How to Eliminate Fifty Percent of Your Business Worries

如何消除工作上百分之五十的煩惱

If you are a business man, you are probably saying to yourself right now:”The title of this chapter is ridiculous. I have been running my business for nineteen years; and I certainly know the answers if anybody does. The idea of anybody trying to tell me how I can eliminate fifty percent of my business worries – it’s absurd I.”

如果你是個商務人士,看到這個標題你可能會想:“這一章的標題太荒謬了,我干這行已經十九年了,這些東西我不比誰知道的少,居然有人想要來教我怎么消除工作中百分之五十的煩惱,真是可笑!”



Furthermore,I am not going to tell you this story about a “Mr.Jones” or a “Mr. X” or “a man I know in Ohio”--- vague stories that you can’t check up on. It concerns a very real person – Leon Shimkin, a partner and general manager of one of theforemost publishing houses in the United States: Simon and Schuster,Rockefeller Centre, New York 20, New York.

當然,我給你講的都是真人真事,絕非查無實據的道聽途說或憑空杜撰。故事的主人公是萊昂·胥孟津,他多年以來一直是全美最大的出版商之一,紐約州西蒙出版社合作人兼總經理。

Here if Leon Shimkin’s experience in his own words:

以下就是他的親身經歷:

For fifteen years I spent almost half of every business day holding conferences,discussing problems. Should we do this or that – do nothing at all? We would get sense; twist in our chairs; walk the floor; argue and go around in circles.When night came, I would be utterly exhausted. I fully expected to go on doingthis sort of thing for the rest of my life. I had been doing it for fifteen years,and it never occurred to me that there was a better way of doing it. If anyone had told me that I could eliminate three-fourths of my nervous strain – I would have thought he was a wild eyed, slap-happy, armchair optimist. Yet I devised aplan that did just that. I have been using this plan for eight years. It has performed wonders for my efficiency, my health, and my happiness.

十五年來,我幾乎每天一半的時間都用在開會和討論問題上。我們需要這樣做嗎?也許完全是多余!會上大家都很緊張,坐立不安,走來走去,在會議室里爭吵不休。一天下來,我感到筋疲力盡,我絕望地認為我的后半生都會這樣度過,因為我已經這樣過了十五年,毫無改觀。如果有人對我說可以減少四分之三厭惡的開會時間,可以消除四分之三的精神緊張,我一定會認為他是癡人說夢。而我卻創制除了一個新方法,恰好能做到這點。這個辦法我已經用了八年,它使我的工作效率、身心健康都得到了意想不到的改善。

Here is the secret: First, I immediately stopped the procedure I had been using inmy conferences for fifteen years – a procedure that began with my troubled associates reciting all the details of what had gone wrong, and ending up byasking: ‘What shall we do?’ Second, I made a new rule – a rule that everyonewho wishes to present a problem to me must first prepare and submit a memorandum answering these for questions:

我的秘訣就在于:首先,我取消了十五年來例行會議的流程。即在會議開始時,我的下屬們瘋狂的向我詳細匯報公司運營中的各種問題,而在會議結束時,大家卻都糊里糊涂:“我們究竟要采取什么措施呢?”其次,我訂下一條新規矩,任何想向我匯報問題的人,必須先準備好一份書面報告,報告要包括以下四個問題:

Question1: What is the problem?

第一, 究竟出了什么問題?



(“I used to go into a conference with a manwho had spent hours worrying about a solution and going around in circles without ever once thinking through all possible solutions and then writing down:’This is the solution I recommend.’)

(原先開會時總是大家一起花幾小時在會上著急,不停繞圈子,卻拿不出具有可行性的建議,誰也不能干脆地說“我有一個解決辦法”。)

My associates rarely come to me now with their problems. Why? Because they have discovered that in order to answer thesefour questions they have to get all the facts and think their problems through.And after they have done that they find, in three-fourths of the cases, theydon’t have to consult me at all, because the proper solution has popped outlike a piece of bread popping out from an electric toaster. Even in those caseswhere consultation is necessary, the discussion takes about one – third thetime formerly required, because it proceeds along an orderly, logical path to a reasoned conclusion.

現在,我的部下已經很少找我解決問題了。因為他們發現,在認真地為上述四個問題尋找答案的過程中,他們弄清了問題的來龍去脈,將其通盤考慮,結果有四分之三的問題他們可以自行解決、根本不用求助于我,最合適的方案就會像烤熟的面包一樣從烤箱中自動跳出來。即使遇到非開會討論不可的問題,所花時間也不過是原來的三分之一,因為討論問題時,大家已經條理十分清晰了,很快便能發現解決之道。

Can you apply these questions to yourbusiness problems? To repeat my challenge- they can reduce your worries byfifty percent. Here they are again:

當你為工作所困時,試著問自己下面幾個問題。興許它們能消除你的煩惱:

1. What is the problem?
2. What is the cause of theproblem?
3. What are all possible solutionsto the problem?
4. What solution do you suggest?

1. 究竟哪里出了問題?
2. 造成問題的根源是什么?
3. 有什么解決問題的方案?
4. 你采用哪種方案解決問題?